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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Cox

July 9, 2026

5  out of  5
rating by David Cox
"St Farm was able to walk through my options and help me determine the appropriate coverage for auto and liability."
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Debbie Nelsen

July 8, 2026

5  out of  5
rating by Debbie Nelsen
"Aaron Hergengahn has been my State Farn Insurance Agent for years! I appreciate their customer service and how easy they make it to keep my coverage current! Thank you, to the whole team!"
We responded:
"Debbie, thank you so much for the continued business over the years for your auto and home insurance and for sharing your 5 star experience with our community! -Aaron Hergenhahn, Agent "
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Scott Borto

July 7, 2026

5  out of  5
rating by Scott Borto
"Everyone at Hergenhahn always provides such great service! We've been with them for years."
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Austin Johnson

July 1, 2026

1  out of  5
rating by Austin Johnson
"Update, terrible experience, this policy has been with the hergenhans for a long time I’m talking decades, my bill just kept going up and they never wanted to work with me, took my business elsewhere after at least 20 years of being a customer. Not only did I get better coverage from Allstate, I did a side by side comparison and was able to get better options in coverage and deductibles, I felt like a burden every time I called and people had threatening demeanor. NOT TO MENTION I pay a fraction of what I used to pay at State Farm"
We responded:
"Thank you for updating your review and for the many years you trusted our agency. We’re truly sorry to hear that your experience left you feeling disappointed, especially after being a customer for over two decades. That isn’t how we want anyone to feel.

We understand how frustrating it can be when insurance premiums increase, and we’re sorry if you ever felt like a burden when reaching out to us. Our goal has always been to help our customers understand their options and find the coverage that best fits their needs.

While we’re disappointed we weren’t able to keep your business, we’re glad you found coverage that works well for you. We sincerely appreciate the opportunity we had to serve you over the years and wish you nothing but the best. If you’d ever be willing to talk with us about your experience, we’d welcome the chance to listen and learn from your feedback.
"
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Yobany Benitez

June 19, 2026

5  out of  5
rating by Yobany Benitez
"Sara was amazing. She helped me setup my property insurance and auto insurance with amazing rates. Process was smooth and simple as she walked me through everything and explained everything. Great work!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Sara made the process of setting up your home and auto insurance smooth, simple, and easy to understand. She takes great pride in helping our customers find the right coverage at a great value, and your kind words will mean a lot to her.

We truly appreciate the opportunity to earn your business and look forward to being here whenever you need us. Welcome to our agency, and thank you for trusting us with your insurance needs!
"
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Katie Dern

June 11, 2026

5  out of  5
rating by Katie Dern
"The staff was incredibly kind and thoughtful. While driving home from the water park with my kids, the tornado sirens went off. The women working there noticed us pull into the parking lot and immediately opened the doors so we could safely take shelter. We were so grateful."
We responded:
"Thank you so much for sharing your experience. We’re incredibly grateful you took the time to leave such a thoughtful review. We’re so glad our team was able to provide a safe place for you and your kids when the tornado sirens went off. In moments like that, we’re all neighbors first, and we’re thankful everyone stayed safe.

Your kind words mean a great deal to our team, and we’re happy we could be there when you needed us. We wish you and your family all the best, and we’re always here if you ever need anything.
"
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Christine Houdek

June 10, 2026

5  out of  5
rating by Christine Houdek
"Sara in the office is amazing. Love that she keeps an eye on my coverage even when I screw something up."
We responded:
"Thank you Christine!!! Thanks for the kind words about our team!!"
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Luke Albright

June 2, 2026

5  out of  5
rating by Luke Albright
"I have had insurance with Aaron’s Statefarm office for decades now with many MANY vehicles over that time, Aaron and his staff have ALWAYS been very helpful with helping me and explaining the best options for my needs. When you have as much insured cars as I do, you are always looking for the best bang for the buck, and let me tell you they have always provided that. You will not be disappointed to use Hergenhahn Statefarm."
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Amy Tuymer

May 27, 2026

5  out of  5
rating by Amy Tuymer
"Knowledgable and quick to answer questions"
We responded:
"Thanks for taking the time to give us a review Amy. We are always trying to make sure that our customers are taken care of."
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Josh Ames

May 21, 2026

5  out of  5
rating by Josh Ames
"Sara was an amazing help! She went above and beyond in my opinion to be sure my best interest were carefully considered! I really appreciate the fact that all the options were presented and I got her help through this tough time!
THANK YOU!"
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Kristen Peters

May 7, 2026

5  out of  5
rating by Kristen Peters
"The agency has been always incredible. I have been using State Farm and Hergenhan for many years. I have been grateful that they take care of my issues almost immediately any time I've called. Thanks for being the bright spot in the customer service industry. Every time i have even what I think is a silly question, they explain it so clearly. I know they're always looking out for me."
We responded:
"Thank you so much Kristen!!! Very happy that we are able to provide you with great customer service! It’s a pleasure doing business with you!"
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Lucas Friedlein

May 5, 2026

5  out of  5
rating by Lucas Friedlein
"I have been doing business with Aaron and Sara for many years, and I have never been let down or disappointed. They have made insurance a hassle free experience!"
We responded:
"Hey Lucas, thank you so much for the nice review. It’s been great doing business with you and your family over the years and I look forward to many more!"
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Denise Cobble

May 5, 2026

5  out of  5
rating by Denise Cobble
"I received great service from Sara she is very friendly and helpful and got my situation settled in less than 10 minutes. Speedy and friendly service is rare these days. Thank you Sara for your help."
We responded:
"Thanks for taking the time for the review. It’s great to hear that Sara was able to handle your situation quickly."
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Simron Sahoo

April 29, 2026

5  out of  5
rating by Simron Sahoo
"Sara is the absolute best to work with! She was so helpful getting me a quote quickly for our upcoming home while being extremely communicative! I've worked with this team for years and highly recommend them!"
We responded:
"Thanks you! Always enjoyed working with your family over the years. We appreciate you!"
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Tia Vaughan

April 28, 2026

5  out of  5
rating by Tia Vaughan
"I have been a client with Aaron Hergenhahn for many years. Everyone in his office goes above and beyond to give exceptional customer service all the time. I primarily have my needs and questions answered by Sara and need I say she is phenomenal at what she does. Sara takes her time to answer any and all questions or address any concerns you may have and that truly makes a difference to me. Aaron and his entire team are always looking out for their clients and what's in their best interest. As a long time client it makes it so much easier to make decisions about my future and my family's future needs. It's greatly appreciated, thank you!"
We responded:
"Tia, thank you so much for the awesome review! We strive each day to give our best to every customer! We hope we can continue that not only with you and your family but more families to come!! Thanks again! -Aaron Hergenhahn State Farm"
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Jennifer Peterson

April 8, 2026

5  out of  5
rating by Jennifer Peterson
"Sara was great! Super helpful and got what I needed right away."
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DonnyJaynesDio

March 27, 2026

5  out of  5
rating by DonnyJaynesDio
"Very courteous and takes care of any issues promptly. Highly recommend."
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Julia R Stepina

March 25, 2026

5  out of  5
rating by Julia R Stepina
"Great experience getting car insurance"
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Joe Antonacci

March 17, 2026

5  out of  5
rating by Joe Antonacci
"Long time customer and appreciate the teams service every time I call...always there to help. Thank you!"
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Linda Moreland

March 14, 2026

5  out of  5
rating by Linda Moreland
"I have been with Aaron Hergenhahn-State Farm Insurance Agents for over 40 years, with multiple policies. The office has always been friendly, and quick to respond! When you call them a real person answers! They have always been able to address any question I may have, and solve any problems. I highly recommend Aaron Hergenhahn-State Farm Agent!"
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Paula Veleda

March 4, 2026

5  out of  5
rating by Paula Veleda
"Excelente atendimento! Dedicados e muito atenciosos."
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Gail Smith

March 2, 2026

5  out of  5
rating by Gail Smith
"Sarah was very friendly and accommodating in lowering our auto insurance by about $100/mo."
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Lawrence S

February 27, 2026

5  out of  5
rating by Lawrence S
"Been with them a short time but they have all been friendly and helpful. I also got much better rates compared to their competitors."
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Jeni Popp

February 26, 2026

5  out of  5
rating by Jeni Popp
"Great customer service!"
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Jen Young

February 24, 2026

5  out of  5
rating by Jen Young
"Great service, friendly and professional. Always have a positive experience whenever I talk to anyone at the office."