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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darnell Duncan

Darnell Duncan

May 21, 2025

5  out of  5
rating by Darnell Duncan
"They have been awesome to work with!! Sara goes above and beyond to help us get the most cost effective policy set-up. They are thorough, timely, and personal!"
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Ginger Fee

May 13, 2025

5  out of  5
rating by Ginger Fee
"Work fast on a filed claim!"
We responded:
"Thanks for the 5 star review Ginger!!! Glad to hear things are moving along quickly"
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Victoria Wolf

May 8, 2025

5  out of  5
rating by Victoria Wolf
"Great staff! My husband and I have been with this agency for years and they are always so helpful and friendly."
We responded:
"Thank you Victoria for the 5 Star review! We are so glad that we could help your and your family with your insurance needs. We look forward to providing great customer service for many years to come! -Aaron Hergenhahn, State Farm"
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Crystal Partridge

May 5, 2025

5  out of  5
rating by Crystal Partridge
"Aaron and his staff have always been super helpful whether it's checking new car rates or helping us with a claim. Would highly recommend!!!"
We responded:
"Thanks Crystal!! Thanks for the kind words and we are always happy to help!!"
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Taylor DiSantis

May 5, 2025

5  out of  5
rating by Taylor DiSantis
"Very kind people and very helpful"
We responded:
"Thanks Taylor!!! We appreciate you!!"
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Jennifer Peterson

May 2, 2025

5  out of  5
rating by Jennifer Peterson
"Sara was great! Super helpful and got what I needed right away."
We responded:
"Thanks Jennifer! Sara is awesome, glad we were able to help you out right away"
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James Bischoff JR

April 30, 2025

5  out of  5
rating by James Bischoff JR
"I love this State Farm ins. agency. Delt with Sara last time and she's so professional and efficient. I would recommend Hergenhahn ins to everyone. 👍"
We responded:
"Thanks for the kind words Jim!!"
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Heather Terman

April 29, 2025

5  out of  5
rating by Heather Terman
"Extremely professional, informative and just really nice group of people."
We responded:
"Thanks Heather!!! Always a pleasure working and thanks for keeping Jason in line 😎"
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Bobbi Sadnavitch

April 28, 2025

5  out of  5
rating by Bobbi Sadnavitch
"State Farm Hergenhan staff are the best! All my questions are answered in a way I understand and they are prompt with responses."
We responded:
"Bobbi, thank you so much for the awesome review and for your continued business on your auto and home insurance. Looking forward to continuing to provide great customer service to you for years to come! "
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Matthew Klebenow

April 25, 2025

5  out of  5
rating by Matthew Klebenow
"Took their time answering all my questions and provided absolutely personalized service. Thank you."
We responded:
"Matt, thank you for the great 5 star review and your continued business with the Hergenhahn Insurance Agency! We are here to help in anyway we can! If you know of anyone else that would benefit from our services please pass our name to them! -Aaron Hergenhahn, State Farm"
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James Nardone

April 24, 2025

5  out of  5
rating by James Nardone
"Always knowledgeable and quick to respond. The best State Farm agent in the area."
We responded:
"Hey James, thanks for the great compliment!!! We are always striving for great service!"
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Derrick Watts

April 24, 2025

5  out of  5
rating by Derrick Watts
"Longtime client of this agency. They have always been great to work with. But yesterday they went above and beyond. Sara reached out to me proactively with a policy review and saved me over $2000 on my annual auto premiums by rearranging my child drivers onto the appropriate vehicles. Great service!"
We responded:
"Thanks for the review Derrick! Always happy when we can help save money!!!"
Profile photo of Kristen Peters

Kristen Peters

April 23, 2025

5  out of  5
rating by Kristen Peters
"The agency has been always incredible. I have been using State Farm and Hergenhan for many years. I have been grateful that they take care of my issues almost immediately any time I've called. Thanks for being the bright spot in the customer service industry."
We responded:
"Thank you so much Kristen!!! Very happy that we are able to provide you with great customer service! It’s a pleasure doing business with you!"
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Greg Rourke

April 22, 2025

5  out of  5
rating by Greg Rourke
"Aaron has been my insurance guy for a few years now, auto and homeowners. Answers email promptly, he or his staff always available to answer questions or concerns. Very professional."
We responded:
"Thanks Greg!! I really appreciate the the 5 star review and kind words. It’s always nice working with you!"
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Dan Mokelke

April 14, 2025

5  out of  5
rating by Dan Mokelke
"Great staff, always professional and helpful!"
We responded:
"We appreciate the great review Dan!!"
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scott leopold

March 13, 2025

5  out of  5
rating by scott leopold
"Great friendly and caring service with good rates! Highly recommend!"
We responded:
"Thanks so much for the great review Scott. Glad we are able to provide great service!"
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Lynn Kellogg

March 4, 2025

5  out of  5
rating by Lynn Kellogg
"Aaron Hergenhahn and his team have been absolutely wonderful to work with. We now have all of our insurance needs handled by them. They are thorough, attentive, professional, and knowledgeable! Thank you Aaron and team, for all that you do."
We responded:
"Thank you so much Lynn! I appreciate you kind words and it was great seeing you in the office and I am glad my team was able to help you out. Always a pleasure working with you!"
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Amanda Grzywa

February 25, 2025

5  out of  5
rating by Amanda Grzywa
"Great customer service. 🙂"
We responded:
"Thanks Amanda! We are thrilled to hear that you had a great experience with our customer service. That is one of our top priorities and we appreciate your support!"
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Donna Raney

February 8, 2025

5  out of  5
rating by Donna Raney
"The agent was helpful, knowledgeable and pleasant to work with. My auto policy is exactly the coverage I need and at a great rate."
We responded:
"Donna, I am very pleased with that we were able to help you out with your auto insurance, giving you great coverage at a great price!! Looking forward to working together."
Profile photo of Will Volny

Will Volny

February 7, 2025

5  out of  5
rating by Will Volny
"I have been with Aaron /State Farm since 2005 (and before that, State Farm for my entire adult life). I particularly like working with Aaron’s group because they are: always available , always informative and honest, and, when problems arise (car or house damage), they have literally always been there for us. And they still have kept us as clients. I am not saying this lightly. My father, an All-State guy, got kicked off insurance after one car accident. And as a teen, I decided to only work with State Farm. In 50+ years, they have never let me down."
We responded:
"Thank you so much for providing us with a review Will! It has been great working with you and I look forward to many more years of working together!"
Profile photo of Araceli Arriaga

Araceli Arriaga

February 7, 2025

5  out of  5
rating by Araceli Arriaga
"Always available and always prompt to help with what we need!"
We responded:
"Thanks Araceli!! We appreciate your business and will continue to be there when you need us."
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Cathy Dittman

February 5, 2025

5  out of  5
rating by Cathy Dittman
"Very helpful in resolving my issue and answering my questions. Everyone in this office is very nice."
We responded:
"We're so glad we could resolve your issue and answer your questions. Our team takes pride in providing excellent service and we truly appreciate your business."
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Angela Stirn

February 5, 2025

5  out of  5
rating by Angela Stirn
"This State Farm office is absolutely fantastic! It's a pleasure to work with them, and the staff is super efficient, friendly, and competent. Highly recommend!"
We responded:
"Thanks for your kind words Angela!! It's always a pleasure working with you!!"
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Amy Tuymer

February 3, 2025

5  out of  5
rating by Amy Tuymer
"Knowledgable and quick to answer questions"
We responded:
"Thanks for taking the time to give us a review Amy. We are always trying to make sure that our customers are taken care of."
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Amber Hays

January 27, 2025

5  out of  5
rating by Amber Hays
"Very pleased with my long time agent and his team (Jackie) helping me with a delicate matter and doing so in a timely and efficient manner. Walked me through what i needed and set me up for a quick acct transition."
We responded:
"We're so glad that Jackie and the team were able to assist you with your account transition. We appreciate your trust and loyalty over the years!!"