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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Ames

May 21, 2026

5  out of  5
rating by Josh Ames
"Sara was an amazing help! She went above and beyond in my opinion to be sure my best interest were carefully considered! I really appreciate the fact that all the options were presented and I got her help through this tough time! THANK YOU!"
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Kristen Peters

May 7, 2026

5  out of  5
rating by Kristen Peters
"The agency has been always incredible. I have been using State Farm and Hergenhan for many years. I have been grateful that they take care of my issues almost immediately any time I've called. Thanks for being the bright spot in the customer service industry. Every time i have even what I think is a silly question, they explain it so clearly. I know they're always looking out for me."
We responded:
"Thank you so much Kristen!!! Very happy that we are able to provide you with great customer service! It’s a pleasure doing business with you!"
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Lucas Friedlein

May 5, 2026

5  out of  5
rating by Lucas Friedlein
"I have been doing business with Aaron and Sara for many years, and I have never been let down or disappointed. They have made insurance a hassle free experience!"
We responded:
"Hey Lucas, thank you so much for the nice review. It’s been great doing business with you and your family over the years and I look forward to many more!"
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Denise Cobble

May 5, 2026

5  out of  5
rating by Denise Cobble
"I received great service from Sara she is very friendly and helpful and got my situation settled in less than 10 minutes. Speedy and friendly service is rare these days. Thank you Sara for your help."
We responded:
"Thanks for taking the time for the review. It’s great to hear that Sara was able to handle your situation quickly."
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Simron Sahoo

April 29, 2026

5  out of  5
rating by Simron Sahoo
"Sara is the absolute best to work with! She was so helpful getting me a quote quickly for our upcoming home while being extremely communicative! I've worked with this team for years and highly recommend them!"
We responded:
"Thanks you! Always enjoyed working with your family over the years. We appreciate you!"
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Tia Vaughan

April 28, 2026

5  out of  5
rating by Tia Vaughan
"I have been a client with Aaron Hergenhahn for many years. Everyone in his office goes above and beyond to give exceptional customer service all the time. I primarily have my needs and questions answered by Sara and need I say she is phenomenal at what she does. Sara takes her time to answer any and all questions or address any concerns you may have and that truly makes a difference to me. Aaron and his entire team are always looking out for their clients and what's in their best interest. As a long time client it makes it so much easier to make decisions about my future and my family's future needs. It's greatly appreciated, thank you!"
We responded:
"Tia, thank you so much for the awesome review! We strive each day to give our best to every customer! We hope we can continue that not only with you and your family but more families to come!! Thanks again! -Aaron Hergenhahn State Farm"
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Christine Houdek

April 16, 2026

5  out of  5
rating by Christine Houdek
"Always helpful. Very nice ladies."
We responded:
"Thank you Christine!!! Thanks for the kind words about our team!!"
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Jennifer Peterson

April 8, 2026

5  out of  5
rating by Jennifer Peterson
"Sara was great! Super helpful and got what I needed right away."
We responded:
"Thanks Jennifer! Sara is awesome, glad we were able to help you out right away"
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DonnyJaynesDio

March 27, 2026

5  out of  5
rating by DonnyJaynesDio
"Very courteous and takes care of any issues promptly. Highly recommend."
We responded:
"Thanks Donny, we are always working on getting our customers taken care of in a quick and efficient manner "
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Julia R Stepina

March 25, 2026

5  out of  5
rating by Julia R Stepina
"Great experience getting car insurance"
We responded:
"That’s Julia!! Great to have you on board!!"
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Joe Antonacci

March 17, 2026

5  out of  5
rating by Joe Antonacci
"Long time customer and appreciate the teams service every time I call...always there to help. Thank you!"
We responded:
"Hey Joe! We appreciate your loyalty over the years. Happy to hear we have been there to help"
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Linda Moreland

March 14, 2026

5  out of  5
rating by Linda Moreland
"I have been with Aaron Hergenhahn-State Farm Insurance Agents for over 40 years, with multiple policies. The office has always been friendly, and quick to respond! When you call them a real person answers! They have always been able to address any question I may have, and solve any problems. I highly recommend Aaron Hergenhahn-State Farm Agent!"
We responded:
"Linda, thank you for the amazing review but thank you most for your continued business over the 4 plus decades. It’s so great to always hear the stories of the time our customers have been with us! It truly means a lot!! Cheers for many more years to come of us providing great service to you and your family! -Aaron Hergenhahn—State Farm"
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Paula Veleda

March 4, 2026

5  out of  5
rating by Paula Veleda
"Excelente atendimento! Dedicados e muito atenciosos."
We responded:
"Muito obrigada pela confianca e preferencia! "
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Gail Smith

March 2, 2026

5  out of  5
rating by Gail Smith
"Sarah was very friendly and accommodating in lowering our auto insurance by about $100/mo."
We responded:
"Hi Gail! Happy to hear that Sara was able to help you out! She is great at finding ways to save money while making sure that you are covered properly "
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Lawrence S

February 27, 2026

5  out of  5
rating by Lawrence S
"Been with them a short time but they have all been friendly and helpful. I also got much better rates compared to their competitors."
We responded:
"Thank you for the great review!!! We are excited to have you with our agency and look forward to continuing to work with you in the future!"
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Jeni Popp

February 26, 2026

5  out of  5
rating by Jeni Popp
"Great customer service!"
We responded:
"Thanks Jeni!!!! "
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Jen Young

February 24, 2026

5  out of  5
rating by Jen Young
"Great service, friendly and professional. Always have a positive experience whenever I talk to anyone at the office."
We responded:
"Thank you Jen, I’m glad we are delivering a positive experience with our office!"
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William Stephenson

February 16, 2026

5  out of  5
rating by William Stephenson
"Great service, vary knowledgeable and always willing to help."
We responded:
"Thanks William! It great to hear that we are there with knowledgeable answers and always willing to help!"
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Catherine Schleife

February 12, 2026

5  out of  5
rating by Catherine Schleife
"Very helpful with quotations, assisting with app setup and good rates!"
We responded:
"Thanks Catherine!! I’m glad to hear that we were able to make the process smooth and simple "
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Aldo Gagliardi

February 11, 2026

5  out of  5
rating by Aldo Gagliardi
"We have been with Aaron Hergenhahn and his team for 20 years and they are the best. Reliable, honest and caring. Shout out to Sarah Norton too!"
We responded:
"Thanks Aldo!! It’s been great working with you all these years and I agree Sarah is the best!!"
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Harris

February 5, 2026

5  out of  5
rating by Harris
"Awesome customer service and fast service !"
We responded:
"Happy to hear that we were able to take care of you with great service!!"
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L

February 3, 2026

5  out of  5
rating by L
"Aaron and Sara have always been very diligent in prompt communication with me and patient answering any questions I may have. I especially love that I am welcome to drop in the office in person if I prefer as I am not tech savvy! They have helped me and my family with with many situations and we are grateful that they have proven multiple times to, indeed, prove as a helpful "good neighbor"!"
We responded:
"Thank you for the great review! We love it when our customer in the office!!!"
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Michele Felice

January 28, 2026

5  out of  5
rating by Michele Felice
"Excelente atendimento ( esclarecimentos de dúvidas, clareza e objetividade). Recomendo!"
We responded:
"Obrigado pela preferencia e confianca!"
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Tiffani Wesley Bowers

January 8, 2026

5  out of  5
rating by Tiffani Wesley Bowers
"I’ve worked with them for years and I couldn’t be happier. They are so professional and accommodating. Everyone who works there has been great. Highly recommend."
We responded:
"Thanks for the great review Tiffani!!! "
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Kristin Shaw

January 6, 2026

5  out of  5
rating by Kristin Shaw
"We recently had to add a new driver to our auto policy. Sara was great to work with. She was quick to respond and offered a couple different options that best fit our needs. She made the process very easy."
We responded:
"Thanks Kristin!! Adding a new driver can be scary, I’m happy to hear we made the process easier "