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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Troutt

October 8, 2025

5  out of  5
rating by Jessica Troutt
"I have been with them for 5 years going on 6 now. Every time I call there they are always willing to help the very best that they can and most efficiently. They treat you with the most up respect"
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Lee Ann Brackett

September 30, 2025

5  out of  5
rating by Lee Ann Brackett
"The staff are always friendly and helpful. Sara has been easy to communicate with and answers all our questions."
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John Brennan

September 29, 2025

5  out of  5
rating by John Brennan
"Very easy to work with!"
We responded:
"Hey John, thanks for the review. Glad to hear we were able to make things easy for you!"
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Jon Szychlinski

September 23, 2025

5  out of  5
rating by Jon Szychlinski
"Aaron along with Deb and Sarah are always easy to connect with and very responsive to customer needs. They are a great group!"
We responded:
"Thanks Jon!! We appreciate the confidence you have in us!!"
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Renata Anjos

September 18, 2025

5  out of  5
rating by Renata Anjos
"Jac is amazing and helped me save a lot of money."
We responded:
"Thanks for the review Renata!! Jaque is a great addition to our office. Always making sure you are getting the right coverage for the right price!!"
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Mary Baker

September 17, 2025

5  out of  5
rating by Mary Baker
"Sara is so helpful and made the insurance process very easy. Thank you!!!"
We responded:
"Thanks for the kind words Mary. I’m so happy Sara was able to make the process smooth and enjoyable for you!"
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Karen Cruz

September 16, 2025

5  out of  5
rating by Karen Cruz
"First time having my own car Insurance plan and I’m so grateful I chose State Farm. Jaque was the sweetest and super super helpful. The process wasn’t overwhelming at all and pretty easy especially with her help. Amazing coverage and plans I couldn’t be happier."
We responded:
"Thank you for taking the time to give us a great review Karen!! It’s awesome to hear that Jaque was able to find a plan that took care of your coverage needs and made it easy to understand!"
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Dave P

August 24, 2025

5  out of  5
rating by Dave P
"THE BEST INSURANCE AGENT ANY WHERE!!"
We responded:
"Thanks Dave!!! We appreciate the confidence that you have in us!!"
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Ganesan R

August 4, 2025

5  out of  5
rating by Ganesan R
"Excellent customer service provided by Sara and team on my car and renter’s insurance."
We responded:
"Thanks Ganesan!!! I’m glad Sara did a great job with your auto and renters insurance!!! Thanks again!"
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Karen Fitzpatrick

July 14, 2025

5  out of  5
rating by Karen Fitzpatrick
"Sara/State Farm Insurance is just a pleasure to deal with over the phone. She really took the time to get me the BEST rate on car and house insurance. It’s not too often you hang up the phone after dealing with insurance and actually have a smile on your face. I HIGHLY recommend anyone looking to save money on insurance to contact Sara with Hergenhahn Insurance in Yorkville."
We responded:
"Thanks for the great feedback Karen! Sara does a great job of finding the best rates and the right coverage that people need. We appreciate your kind words"
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Sandy Knutson-Grebner

July 2, 2025

5  out of  5
rating by Sandy Knutson-Grebner
"Many thanks to Sara for all her help and hard work when we needed it. She’s incredibly dedicated to the work she does and extremely responsive when we need assistance. We’ve recently started working with this agency and Sara. It’s so nice to have someone really knowledgeable and care about her work. Highly recommend!"
We responded:
"Thanks Sandy!! Sara is a great asset to the office. "
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Samantha Johnson

June 25, 2025

5  out of  5
rating by Samantha Johnson
"Been with the Hergenhahn family for insurance all my driving career, sweetest people and very helpful"
We responded:
"Thanks Samantha!!! We appreciate you and thanks again for taking the time to give us a review!!"
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Diego Dugarte

June 18, 2025

5  out of  5
rating by Diego Dugarte
"Great, kind and efficient!!"
We responded:
"Thank you Diego! We appreciate the kind words"
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Amanda Sheelor

June 16, 2025

5  out of  5
rating by Amanda Sheelor
"This is the only agency I will work with everyone is always very friendly and helpful. Sara is amazing, very knowledgeable and takes the time to get the job done right! If you are looking for somewhere that has your best interest in mind you will find it here."
We responded:
"Thanks for having confidence in us Amanda, we appreciate your trust and hope to continue to take good care of you!"
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jeanette martin

June 8, 2025

5  out of  5
rating by jeanette martin
"Sarah & the girls helped me look into my car insurance policy & was able to lower my monthly bill by $50! Thank you ladies!"
We responded:
"Thanks for the 5 star review Jeanette!"
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Bill Houlis

June 5, 2025

5  out of  5
rating by Bill Houlis
"Always amazing service! Staff is the best."
We responded:
"Thanks Bill, always nice to hear that we are taking good care of our customers!!"
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Darnell Duncan

May 21, 2025

5  out of  5
rating by Darnell Duncan
"They have been awesome to work with!! Sara goes above and beyond to help us get the most cost effective policy set-up. They are thorough, timely, and personal!"
We responded:
"Thanks for the great review Darnell!! So happy to hear that Sara was able to help you out with personal service and help save you money 😎"
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Ginger Fee

May 13, 2025

5  out of  5
rating by Ginger Fee
"Work fast on a filed claim!"
We responded:
"Thanks for the 5 star review Ginger!!! Glad to hear things are moving along quickly"
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Victoria Wolf

May 8, 2025

5  out of  5
rating by Victoria Wolf
"Great staff! My husband and I have been with this agency for years and they are always so helpful and friendly."
We responded:
"Thank you Victoria for the 5 Star review! We are so glad that we could help your and your family with your insurance needs. We look forward to providing great customer service for many years to come! -Aaron Hergenhahn, State Farm"
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Crystal Partridge

May 5, 2025

5  out of  5
rating by Crystal Partridge
"Aaron and his staff have always been super helpful whether it's checking new car rates or helping us with a claim. Would highly recommend!!!"
We responded:
"Thanks Crystal!! Thanks for the kind words and we are always happy to help!!"
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Taylor DiSantis

May 5, 2025

5  out of  5
rating by Taylor DiSantis
"Very kind people and very helpful"
We responded:
"Thanks Taylor!!! We appreciate you!!"
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Jennifer Peterson

May 2, 2025

5  out of  5
rating by Jennifer Peterson
"Sara was great! Super helpful and got what I needed right away."
We responded:
"Thanks Jennifer! Sara is awesome, glad we were able to help you out right away"
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James Bischoff JR

April 30, 2025

5  out of  5
rating by James Bischoff JR
"I love this State Farm ins. agency. Delt with Sara last time and she's so professional and efficient. I would recommend Hergenhahn ins to everyone. 👍"
We responded:
"Thanks for the kind words Jim!!"
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Heather Terman

April 29, 2025

5  out of  5
rating by Heather Terman
"Extremely professional, informative and just really nice group of people."
We responded:
"Thanks Heather!!! Always a pleasure working and thanks for keeping Jason in line 😎"
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Bobbi Sadnavitch

April 28, 2025

5  out of  5
rating by Bobbi Sadnavitch
"State Farm Hergenhan staff are the best! All my questions are answered in a way I understand and they are prompt with responses."
We responded:
"Bobbi, thank you so much for the awesome review and for your continued business on your auto and home insurance. Looking forward to continuing to provide great customer service to you for years to come! "